Privacy Policy

1. Introduction

ElectricityExplorer.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at electricityexplorer.com (the "Site").

By using our Site, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the Site.

2. Information We Collect

3. How We Use Your Information

We use the information we collect to:

• Provide electricity rate information for your specific location
• Operate and maintain our website
• Improve user experience and website functionality
• Respond to your inquiries and provide customer support
• Send administrative information about changes to our terms or policies
• Analyze usage patterns to improve our services
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics)
• Legal Requirements: If required by law or in response to valid legal process
• Protection of Rights: To protect our rights, privacy, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Aggregated Data: We may share aggregated, non-personal information publicly or with partners

5. Cookies and Tracking Technologies

6. Third-Party Services

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 2 years. Analytics data is retained for 26 months.

9. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-Out: Opt out of certain data collection practices

To exercise these rights, please contact us at privacy@electricityexplorer.com

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

11. Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.

12. International Data Transfers

Our Site is operated in the United States. If you access our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our databases are operated.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: